Return policy

In order to protect your shopping experience, we provide reasonable after-sales service.

Returns and exchanges can be requested

You can apply for after-sales service if you fulfill the following conditions:

• Goods with quality problems
• Received incorrect merchandise
• Damage to goods in transit
• Merchandise is grossly not as described

Returns and exchanges are not supported

The following cannot be returned or exchanged:

• human damage
• Unpacked and affecting second sales
• Beyond the post-sale period
• Purchase through unofficial channels

After-sales application time

Please contact customer service within 7 days of receiving the product.

Refund instructions

Refunds will be returned in the original way after the audit, the exact arrival time varies depending on the payment platform.